All products/services and information displayed on Hdesignstudio.in ("Site"or "Hdesignstudio.in") constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. Hdesignstudio.in reserves the right to accept or reject your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Hdesignstudio.in prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Hdesignstudio.in you agree to be bound by the Terms and Conditions.
This Agreement shall be construed in accordance with the applicable laws of India. The Courts at Bengaluru shall have exclusive jurisdiction in any proceedings arising out of this agreement.
While Hdesignstudio.in strives to provide accurate product and pricing information, pricing errors or typographical errors may occur. Hdesignstudio.in cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Hdesignstudio.in shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item carries an incorrect price, Hdesignstudio.in may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted/confirmed and Hdesignstudio.in will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Hdesignstudio.in accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Hdesignstudio.in dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
At Hdesign Studio, we wish to see every order succeed. However, since we too depend on other stakeholders (such as manufacturers, raw material providers, accessory suppliers), there are times when we need to make changes to our prices and material offerings. In such situations, we owe it to our customers to be fair and transparent, also allowing them to cancel their order if the situation demands. Cancellation Reason Order Stage Eligibility Refund Change in Hdesign Studio policy Design Stage If policy change within 60 days of order booking If the customer does not wish to comply with the change in policy, eligible for 100% refund. However, this non-acceptance has to be communicated by the customer within 48 hours of intimation of change in Hdesign Studio policy, there will be no refund otherwise. Change in Hdesign Studio policy Design Stage If policy change after 60 days of order booking No refund (please refer to point (iv) in notes below) Any other reason Design Stage Within 48 hours from order booking or site measurement visit, whichever is earlier 100% Refund Any other reason Design Stage After 48 hours of order booking or site measurement visit, whichever is earlier No Refund (please refer to point (v) in notes below) Any other reason Production stage Any time period No refund and adherence to contract. (please refer to point (vi) in notes below) Notes: i. Time period is computed from the date of order book (10% payment received by Hdesign Studio) ii. Design Stage: Stage after 10% payment has been made and before the (10%+40%) payment is made and designs are accepted by the Hdesign Studio production team. iii. Production Stage: Stage after 40% payment has been made and before the 100% payment is made. iv. No cash amount shall be refunded in such cases. However, Hdesign Studio products can be purchased by the customer to the extent of the advance amount paid, within 12 months of order booking. In case a purchase is not made or a partial purchase is made, the balance amounts shall be deemed to be forfeited. This is not valid for projects where 40% payment has already been collected. If 12 months have elapsed from the date of order booking, full amount paid will be deemed forfeited. v. No cash amount shall be refunded in such cases. However, Hdesign Studio products can be purchased by the customer to the extent of 50% of the advance amount paid, within 12 months of order booking. Balance 50% shall be deducted as design and marketing costs. vi. A project cannot be cancelled once the designs are finalized and the project is under production. The customer shall not receive any refund if the project is cancelled and further the customer shall be obligated to pay the remaining order value of the project to the Company.
PLEASE NOTE: Along with the other terms and conditions these additional terms are applicable in case you have bought any products not manufactured by Hdesignstudio.in and its group companies. In other words these additional terms and conditions are applicable in case you buy products sold on Hdesignstudio.in by third party vendors. You understand and agree that there may be certain products, which will be sold on the Site by third party vendors (“Vendors”). Hdesignstudio.in may not be able to control the transactions or the acts and omissions of the Vendors in such transactions. When you buy such products from Vendors on the Site the following additional terms and conditions will become applicable: Hdesignstudio.in is not responsible for any non-performance or breach of any contract entered into between you and the Vendor. Hdesignstudio.in cannot and does not guarantee that the Vendors will perform any transaction concluded on the Site. Hdesignstudio.in does not make any representation or warranty as to the attributes (such as quality, worth, marketability etc.) of the items or services proposed to be sold on the Site by the Vendor. In particular, Hdesignstudio.in does not implicitly or explicitly support or endorse the sale of any items or services on the Site. Hdesignstudio.in accepts no liability for any errors or omissions, whether on behalf of itself or third parties. You release and indemnify Hdesignstudio.in and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Vendors on the Site and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Hdesignstudio.in cannot control the information provided by other Vendors, which is made available on the Site. You may find other Vendor’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution, common sense, and practice safe trading when using the Site. Please note that there are also risks of dealing with foreign nationals, underage persons or people acting under false pretense. All other terms and conditions of this User Agreement are applicable to such transactions.
You agree, understand and confirm that the credit card details provided by you for availing of services on Hdesignstudio.in will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. I.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Hdesignstudio.in. Further the said information will not be utilized and shared by Hdesignstudio.in with any of the third parties unless required by law, regulation or court order. Hdesignstudio.in will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
Hdesignstudio.in reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Hdesignstudio.in reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
You consent to receive the communications from Hdesignstudio.in electrnocially, Hdesignstudio.in will communicate with you through email and SMS or by posting notices on the Site.
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